Start Here - idenprotect User Portal

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The idenprotect User Portal is where a user can complete some self-service actions such as managing their devices and, if configured, updating their Active Directory password. The user must authenticate with the idenprotect Authentication Portal in order to access the idenprotect User Portal. Installation of the idenprotect Authentication Portal and idenprotect Core Platform is therefore also required.

This in-depth guide will take you through the step-by-step process of downloading, installing and configuring the idenprotect User Portal. Each step links to an article about the specific part of the process you are on. Each of these articles has links to forward you on to the next step or to return you to a previous step.

Alternatively, we do also have the Idenprotect User Portal Quick Start Guide. This is a high-level guide to help you get the idenprotect User Portal application up and running quickly with basic configuration and take you through some testing steps. Each of the steps in the Quick Start Guide will also have links to the more in-depth documentation

Installing idenprotect User Portal


Prior to installing the idenprotect User Portal you should ensure that you have an environment ready. The Idenprotect Core Platform Prerequisites guide will give you all of the information you need including System requirements, recommended Operating Systems and a checklist.

Note that in order to use the idenprotect User Portal, you will need to be able to connect it to an installation of the idenprotect Core Platform. The idenprotect User Portal is treated as a Service Provider and uses the idenprotect Authentication Portal to log in using SAML so it will also need to be able to connect to the installation of the idenprotect Authentication Portal. The default configuration is designed to have these components running on the same server but you can install them on separate servers if you wish. If you do not yet have an installation of the idenprotect Core Platform or idenprotect Authentication Portal, we recommend that you Start Here - idenprotect Core Platform or Start Here - idenprotect Authentication Portal


Visit the Downloads and Links page to download the latest idenprotect User Portal Version.

Installing with an RPM

All of our server applications are installed using RPM files. Please see our Installing with an RPM guide.

Verifying an installation

To verify that your RPM installation has been successful, please see Verifying an RPM installation

Upgrade an existing installation

To upgrade an existing RPM installation, please see Upgrading an RPM installation

Using idenprotect User Portal

First authentication and navigation

To see how to access the idenprotect User Portal and an overview of the screens, see idenprotect User Portal - First authentication and navigation

Making configuration changes

To give you flexibility in how you use the idenprotect solution, many settings are configurable.

There are pages for each type of configuration but if you haven't made any changes yet, see How to make configuration changes

Configuring idenprotect User Portal

Most of the idenprotect User Portal's configuration is done directly via properties files on the server. The idenprotect Core Platform can also send some additional configuration to the idenprotect User Portal. The Idenprotect User Portal Configuration article goes into more detail about what can be configured, how to make those configuration changes and has links to the relevant articles.

All of our Configuration articles are viewable under the Configuration Category. Note that this also includes configuration articles for our other applications.

Post-installation Hardening

Once the idenprotect User Portal has been installed and configured and it is ready for testing/deployment. There are a number of steps we recommend taking to harden and secure your installation. Please see our Post Installation Hardening guide.