Start Here - idenprotect Service Manager

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The idenprotect Service Manager is a background application which automates some of the management of the idenprotect applications. Currently, the idenprotect Service Manager is compatible with the idenprotect Core Platform, the idenprotect Authentication Portal, the idenprotect User Portal and the idenprotect Active Directory Agent. The current functionality allows you to restart the idenprotect applications without needing to access the Command Line via a button on the idenprotect Core Platform.

This in-depth guide will take you through the step-by-step process of downloading, installing and configuring the idenprotect Service Manager. Each step links to an article about the specific part of the process you are on. Each of these articles has links to forward you on to the next step or to return you to a previous step.

Installing idenprotect Service Manager


Prior to installing the idenprotect Service Manager you should ensure that you have an environment ready. The Idenprotect Core Platform Prerequisites guide will give you all of the information you need including System requirements, recommended Operating Systems and a checklist.

Note that in order to use the idenprotect Service Manager, it will need to be installed in the same environment as the other idenprotect applications. If you do not yet have an installation of the idenprotect Core Platform or idenprotect Authentication Portal, we recommend that you Start Here - idenprotect Core Platform or Start Here - idenprotect Authentication Portal

When using the idenprotect Service Manager to manage the idenprotect Active Directory Agent, you must have a separate idenprotect Service Manager installation for each AD Agent.


Visit the Downloads and Links page to download the latest idenprotect Service Manager Version.

Installing with an RPM

All of our server applications are installed using RPM files. Please see our Installing with an RPM guide.

Verifying an installation

To verify that your RPM installation has been successful, please see Verifying an RPM installation

Upgrade an existing installation

To upgrade an existing RPM installation, please see Upgrading an RPM installation

Using idenprotect Service Manager

The functionality of the idenprotect Service Manager is either automated or triggered via the idenprotect Core Platform. To see how the idenprotect Service Manager functionality works, see idenprotect Service Manager functionality

Configuring idenprotect Service Manager

To give you flexibility in how you use the idenprotect solution, many settings are configurable, however, most of the idenprotect Service Manager's configuration should not require any changes unless certain changes have been made to the configuration of the other idenprotect applications.

There are pages for each type of configuration but if you haven't made any changes yet, see How to make configuration changes

Any changes are done directly via properties files on the server. The Idenprotect Service Manager Configuration article goes into more detail about what can be configured, how to make those configuration changes and has links to the relevant articles.

All of our Configuration articles are viewable under the Configuration Category. Note that this also includes configuration articles for our other applications.