idenprotect Core Platform is configured by default to send emails on port 25 of the selected SMTP Server using SMTP Basic Authentication.
If the SMTP Server in use is Microsoft Exchange, authentication between Exchange and the idenprotect Core Platform may cause issues. In these specific scenarios, a Receive Connector should be configured that accepts anonymous users.
If you already have Microsoft Exchange configured and need to configure the idenprotect Core Platform SMTP connection, please see Email SMTP Configuration
Configuring the Connector
Configuring the Full Receive Connector is referenced within the following Microsoft TechNet resource. As a general guide, the following process should get this set up: -
- Open Exchange Management Console
- Open Server Configuration
- Select Hub Transport
- Select Receive Connectors
- Add new Custom Receive Connector
- Provide a name for the Connector, for example idenprotect Connector
- Go to the Network tab
- Enter the internal IP Address of idenprotect Core Platform in the list Receive mail from remote servers that have these IP addresses
- Go to the Authentication Tab
- Select Basic Authentication
- Go to the Permission Groups tab and select as appropriate e.g. Anonymous Users